Exploring emotional aspects of care and control in social work with children and families - a single case analysis of conversation

In this article, I explore how emotions are displayed and dealt with on a communicative level in face-to-face encounters between social workers and parents in a child welfare setting. The analysis draws upon detailed analysis of a whole encounter between a social worker and a parental couple who have recently had their new-born daughter placed in foster care. By examining the way emotional stances are expressed and responded to I discuss how orientations toward institutional tasks and goals create constraints for the display, recognition and validation of clients’ emotion displays. I consider the communicative challenges this poses for the parents and the social worker and the implications these may have for the client–worker relationship
Further information

Original languageDanish
JournalJournal of Social Work Practice
Issue number4
Pages (from-to)385
Number of pages402
Publication categoryResearch